WAP Usability Report (Nielsen Norman Group)

Author: Nielsen Norman Group

WAP Usability Report (Nielsen Norman Group) In the Fall of 2000, we gave twenty British users a WAPphone and studied them as they used the phone on their own and during twotraditional, measurement-based usability studies.This report describes our findings regarding the usability of WAPitself, WAP content, and WAP services. The report also containsa substantial number of quotes from users reporting on their subjective experience with the services and their preferences for WAP design.When you download this report, you will receive a 90-page PDF file. You need the Adobe Acrobat Reader to read the report. The file will be downloaded as a compressed ZIP file (1.1 megabytes), so you need to unZIP it before reading it. ..

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