PS. Advisor - October 2002

Author: G A R O L ltd

PS. Advisor - October 2002 Every regulatory body and trade association wants you to deal effectively with complaints from your clients. But how do you do that? We'll show you the key factors in successfully handling a client's complaint. Plus...C.J. Hayden asks how many phone calls it takes to get new business.
Mike Bennett looks at quality control systems.
How to survive a downturn in business.
As well as using timesheets to bill clients, managing an eMail mailing list, reviews of Corporate Boards That Create Value and Faster and our action plan to help you put in to practice the contents of PS. Advisor. ..

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